Telesales
This program teaches the telephone sales process from opening through closing with an emphasis on gaining next step commitments.
Two-Day Workshop
- Introduction to Telephone Sales Skills
- The Telephone Sales Process
- Opening the Call
- Interviewing for Information
- Presenting to Close
- Solving Issues
- Closing
- Coaching and Implementation
IMPLEMENTED BY:
Airborne Express
ExxonMobil
Lexis Nexis
Nextel Communications
Waste Management
Motorola Canada
… and hundreds more of America’s top companies.
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