Business Etiquette

This practical program will teach participants to apply consideration, respect and honesty, the underlying principles of etiquette, to build the best possible business relationships. They will learn how to build relationships with customers and prospects by applying etiquette to everyday situations including: phone, e-mail, networking, business meetings, the workplace and the dining table.

Satisfied Clients

• American Intercontinental University
• Bradley Corporation
• Colorado Technical Institute
• Hyatt Hotels Corporation

Objectives

Participants will learn how to use the three principles of etiquette to grow and maintain relationships.

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Learn a five-step process to help resolve relationship problems.

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Learn how to recover from mistakes.

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Learn how to apply the principles to everyday situations.

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Learn why manners matter.